How we use your data

This privacy policy (hereinafter “Privacy Policy”) deals with the protection of your privacy while you use our website which is herein after referred to as “the website” and which is located at:

The website is owned and operated by Move Physio Ltd (trading as Move Physio) (hereinafter “we” or “us”).

We are committed to the protection of your privacy while you use the website. We take your privacy very seriously, so we urge you to read
this policy very carefully because it contains important information about:

Who we are

  • How and why we collect, store, use and share personal information
  • Your rights in relation to your personal information, and
  • How to contact us and supervisory authorities in the event that you have a complaint.

(1) Interpretation

(a) In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:

(I) Words referring to one gender include every other gender.

(II) Words referring to a singular number include the plural, and words referring to a plural include the singular.

(III) Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.

(IV) Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy

(V) Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this
Privacy Policy and the events contemplated by it.

(VI) Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.

(2) Who We Are

(a) Move Physio (trading as Move Physio) owns this website. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under Australian privacy laws. We may also be regulated by the General Data Protection Regulations (“GDPR”) which apply across the European Union (“EU”), including the United Kingdom (“UK”) and we may be responsible as “controller” of that personal information for the purposes of those laws.

(3) The Information We Collect and Use, How We Collect It, and Why We Collect It

(a) We collect personal information in a number of ways when you use our website.

(b) We use your personal information to help us improve your experience with our website.

(c) This section provides further information about the information we collect, how we collect it, and the purposes for which we
collect it.

Personal information you provide to us:

(I) We collect the following personal information that you

provide to us: Business Name, Full Name, Email Address, Business Address, Credit Card Details.

(II) We collect this information in the following ways: When registering for an account; making purchases; signing up to our website or
funnels and/or entering our competitions and giveaways.

(III) We collect this information for the following
purposes: To deliver content information and account setups if you’re a member
of the program.

Cookies and similar technologies

(I) A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies
include web beacons, action tags, local shared objects (“flash cookies”) and single-pixel gifs. Such technologies can be used to track
users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.

(II) For example, we may use cookies to monitor and/or collect the following information: website visitors, purchases, and length of visits.

(III) This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means
that we will not be able to identify you individually.

(IV) In addition, it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties
who will also collect personal information about you.

(V) On the first occasion that you use our website we will ask whether you consent to our use of cookies. If you do not, cookies will not
be used. Thereafter you can opt out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not
function as a result.

(VI) For further information on cookies generally visit, or

(4) Whether You Have to Provide Personal Information, and If So Why

(a) Notwithstanding the preceding clause, you can choose not to provide any personal information to us. However, if you do so, some features of our website may not work as intended.

(5) Marketing

(a) We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

(b) We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact
information (i.e., on purchase, signing up to a newsletter, entering a competition, etc.). If you do opt-in to receive such marketing from us you can opt-out at any time (see “What Other Rights Do You Have?” below for further information). If you have any queries about how to opt-out, or if you are receiving messages you do not want, you can contact us using the details
provided below.

(6) Information You Release

(a) You acknowledge and agree that if you publish or submit personal information in publicly accessible sections of the website (such as
forums, bulletin boards, chat rooms, or other similar sections), then you are solely responsible for the release of that personal information and we are not liable or responsible in relation to the release of that personal information.

(7) Email Opt-in/Out

(a) If you receive an email from us in relation to the website and would prefer not to receive such correspondence in the future, you
may follow the instructions in the email to opt-out of future correspondence. You may also contact us, using the details at the bottom of this Privacy Policy, in order to opt-out of future correspondence. We will make all reasonable efforts to promptly comply with your requests. However, you may receive subsequent correspondence from us while your request is being handled.

(8) Combining Information

(a) We may combine, link, or aggregate some of your information in order to obtain a better understanding of your requirements. This may enable us to better design the website and may also assist with our business or administration requirements.

(b) We may also share aggregated information with third parties.

(9) Who Your Information May Be Shared With

(a) We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful

(b) We may provide some of your personal information from time to time to third-party service providers so that they can help us to serve you.

(c) We may use third-party service providers to assist with information storage (such as cloud storage).

(d) We may provide some of your personal information to third-party service providers for the purpose of analysing data or tracking
usage. For example, we may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred you to the website, and other details about your usage of the website. This information enables us to understand patterns of usage of the website, and to improve the website.

(e) We may use third-party service providers to host the website. If this occurs, that third-party service provider is likely to have access to some of your personal information.

(f) We may use third-party service providers to fulfil orders in relation to the website.

(g) We may allow third parties to advertise on the website. These third parties may use cookies in connection with their advertisements
(see the “Cookies and Similar Technologies” clause in this Privacy Policy).

(h) However, we only share your personal information with a third-party service provider if that provider agrees to our privacy standards
as set out in this Privacy Policy.

(i) Notwithstanding the other provisions of this Privacy Policy, we may provide your personal information to a third party or to third
parties in order to protect the rights, property, or safety of us, our customers or third parties, or as otherwise required by law.

(j) We will not knowingly share your personal information with any third parties other than by this Privacy Policy.

(k) If your personal information might be provided to a third party in a manner which is other than as explained in this Privacy
Policy, you will be notified. You will also have the opportunity to request us not to share that information.

(l) We promise not to spam you, or to sell or rent your personal information to anyone else.

(10) Related Entities

(a) We may share your personal information, including personal information that identifies you personally, with any of our parent
companies, subsidiary companies, affiliates or other trusted related entities.

(b) However, we only share your personal information with a trusted related entity if that entity agrees to our privacy standards as set
out in this Privacy Policy.

(11) How Long Your Personal Information Will Be Kept

(a) We will hold your personal information for the following periods: Name, email, and card details will be kept for as long as you are a
member to identify your account. Delivery address will be kept for 12 months
after the delivery for archive purposes.

(b) Your personal information will be kept, in a form which permits your identification, for no longer than is necessary for the purposes
for which the personal information is processed.

(12) Maintaining Your Personal Information

(a) We will take all reasonable steps to keep your personal information accurate and up to date. If you require access to, or correction
of, your personal information, please contact us using the details below.

(13) Security of Your Personal Information

(a) We will take all reasonable steps to keep your personal information secure and to protect your personal information from misuse or loss and from unauthorised access, modification or disclosure.

(b) We will not be held responsible for events arising from unauthorised access to your personal information.

(14) Accessing and Correcting Your Personal Information

(a) You may request access to your personal information that we hold, and we will:

(I) Give you access to your personal information.

(II) Provide you with an electronic copy of the personal information.

(III) Correct your personal information, if you consider it is incorrect.

(b) If we refuse access to your personal information, we will give you written reasons for this decision when we respond to your

(15) Your Rights

(a) Under the General Data Protection Regulation, you have several important rights. In summary, those include rights to:

(I) Fair processing of information and transparency over how we use your personal information.

(II) Access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to

(III) Require us to correct any mistakes in your information which we hold.

(IV) Require the erasure of personal information concerning you in certain situations.

(V) Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable
format and have the right to transmit those data to a third party in certain

(VI) Object at any time to processing of personal information concerning you for direct marketing.

(VII) Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect

(VIII) Object in certain other situations to our continued processing of your personal information.

(IX) Otherwise restrict our processing of your personal information in certain circumstances.

(16) What Happens If Our Business Changes Hands?

(a) We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Move Physio.

(b) Personal data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by us.

(17) Changes to This Privacy Policy

(a) We may change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be
immediately posted on the website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep

This Privacy Policy was last updated on 17th May 2024.